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The air holidays and flights shown on this site are ATOL protected by
the Civil Aviation Authority, and we act as agents for licensed tour
operators. The relevant ATOL number is displayed with each holiday
shown. The flight bookings we make are also ATOL protected; except when
tickets for scheduled flights are sent to you within 24 hours of
payment being accepted; or where your payment is made direct to
airlines. ATOL protection extends primarily to customers who book and
pay in the United Kingdom, Click on the ATOL logo if you want to know
more. As travel and booking agents we act only as Agents for the
Principals actually providing the relevant services and with whom your
contract will be made. We shall not be liable for any act or default on
the part of such Principal or its agents or servants. All holidays
shown are subject to availability.
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GENERAL
We do not make any charges for deposits or final balances when paid by
Debit Cards. Deposits and final balances paid by Credit Cards are
subject to a 2% handling fee. Payments made by cheque require 7 working
days for clearance.
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INSURANCE
It is a booking condition of all tour operators & suppliers that
you have adequate travel insurance. Passengers must take out travel
insurance and details of our special facilities are available. Neither
we nor any of our Agents or Servants shall be liable or responsible for
any loss, damage, and injury. Delay or inconvenience whatsoever to any
traveller or his luggage or other personal property sustained or
suffered in, or during, any passage, journey, trip or stay, or in
respect of any accommodation or in the carrying out of any arrangements
booked through us. In the case that you decline insurance you may be
asked to sign an indemnity form, or provide details of alternative
cover. No insurance will be issued until the full premium has been
received.
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PAYMENTS
We reserve the right to adjust prices and times given or quoted should
circumstances make necessary. Prior notice will be given in most
circumstances. We can only guarantee against fare increases when the
full balances are paid in full at time of booking.
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ALTERATIONS
Our receipt of a deposit and the lodging of a booking form does not
constitute confirmation of the booking. Confirmation or otherwise is
given separately in a form of an ATOL receipt for flight inclusive
bookings.
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CONFIRMATION
Passengers should assume that all bookings made are sold on a totally
non-refundable basis unless otherwise advised by us. All cancellations
by a client must be in writing. If a client cancels a booking the
deposit will be retained by us as fee to cover expenses, but clients
are liable for all expenses and liabilities incurred by us if these
exceed the deposit.
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CLAIMS
In the event of a claim, our maximum liability is restricted to the
total amount paid to us by the claimant less any expenses incurred.
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FORFEITURE OF RESERVATIONS
All final balances must be paid at least two months before departure or
the date given at time of booking in writing or orally. If they are not
paid we reserve the right, which may be exercised without any notice to
the passenger whatsoever, to cancel the reservation and retain any
balances.
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PASSPORTS, VISAS AND HEALTH CERTIFICATES
Passengers must be in possession of a valid passport and necessary
visa(s) and health certificates. In case of passengers being refused
entry by any immigration or other Authority all repatriation costs are
to be borne by the passenger.
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RECONFIRMATION
Where a passenger has to reconfirm a flight or return booking it is
their responsibility for any inconvenience or loss caused by not doing
this.
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VALIDITY OF TICKETS
Return tickets are only valid for dates specified on the tickets unless
a change is made by the company, or at the passengers request and make
an additional charge at our discretion.
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INFORMATION GIVEN IN THE BOOKING FORM
Information given in the Booking form is accepted by the Company as
being correct unless subsequently amended in writing. We therefore do
not accept any responsibility whatsoever, for any inconvenience or
financial loss caused by wrong information being supplied to the
company.
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CHANGES OF REQUESTED TRAVEL ARRANGEMENTS
All requests by passengers to alter booking or travel arrangements must
be writing or made in person. Should a firm booking already be held a
charge of minimum of £50 will be made to change the dates of travel
subject to conditions of booking/ticket and availability.
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JURISDICTION
All agreements between the traveller and us shall be governed by
English Law and within the exclusive jurisdiction of English Courts.
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TRAVEL TICKETS & DOCUMENTATION
Our responsibility is to provide tickets for collection at our office.
Tickets posted to clients are done so at the client's risk. Any costs
arising from non-delivery will be borne by the client. For late
bookings collection of tickets at the airport will be arranged charges
will apply.
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